Frequently Asked Questions
FAQs
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Unfortunately we only service Commercial HVAC units at the moment
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Nope! Our team does it all free of charge.
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We ask that you cancel at least 90 days in advance if you are a current member of our services, however if you are getting a first time quote we ask that you cancel at least 24 hours in advance. We understand emergencies arise, however our team runs on a very busy schedule and last minute cancellations can disrupt our work schedule and cause a ripple effect of delays and rescheduling
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It is recommended to have your HVAC system serviced at least four times a year, ideally before the start of the heating or cooling season.
Many property lease agreements also mandate that you should replace filters on a quarterly basis.
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Regular HVAC maintenance can help prevent breakdowns, improve indoor air quality, prolong the lifespan of your HVAC system, and save you money on energy bills.
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A service call means something isn’t right and needs immediate attention. We would schedule this with high priority and a technician would come out and diagnose the problem and then offer solutions. Annual preventative maintenance is cleanings on your equipment done every year in advance of there being a problem. They are designed to be done at low priority and usually scheduled way in advance of the work being performed.
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All major credit cards, (Visa, Mastercard, Discover and American Express), personal check, and cash.
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Only if we have pre-authorization from the landlord can we come out to the property. Otherwise it is their property and only they can make decisions with regards to the equipment. Similar to, if you borrowed someone’s car you don’t have authorization to paint it a different color.